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RR not utilising battery/hybrid power properly, 3 day expensive fix

my RR Sport is 9 months old and has 6k miles on clock, its not working, parts not available and although under warranty its over a £4k fix. it wont drive properly in electric and wont use electric properly when in hybrid, another car in the garage on same day (jag epace) with same issue, is this a common issue, concerned on cost if this car was out of warranty. 12 days since informed and still no news at all on part required to fix!